Privacy Policy

Introduction

Peaché Nails & Spa ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peachenails.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Make an appointment - name, phone number, email address, appointment preferences
• Create an account - username, password, contact information
• Contact us - name, email address, phone number, message content
• Subscribe to our newsletter - email address, name
• Leave a review or feedback - name, email address, review content
• Make a purchase - payment information (processed securely through third-party payment processors)

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• Log Data - IP address, browser type, operating system, pages visited, time spent on pages
• Cookies and Tracking Technologies - We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage
• Location Data - General location information based on IP address (for service area verification)

Information from Third Parties

We may receive information about you from third parties such as:

• Booking platforms - Square Appointments, or other scheduling systems
• Social media platforms - If you interact with us on social media
• Analytics providers - Google Analytics and similar services

How We Use Your Information

We use the information we collect to:

Service Delivery

• Schedule and manage your appointments
• Send appointment reminders and confirmations
• Provide customer support and respond to inquiries
• Process payments and transactions
• Maintain your account and preferences

Business Operations

• Improve our website and services
• Analyze usage patterns and trends
• Develop new services and features
• Manage our business operations

Marketing and Communications

• Send promotional emails and special offers (with your consent)
• Notify you about updates, new services, or important changes
• Send newsletters and salon news

Legal and Safety

• Comply with legal obligations
• Protect against fraud and security threats
• Enforce our terms and conditions
• Resolve disputes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf:

• Payment processors (e.g., Square, Stripe)
• Appointment scheduling platforms
• Email service providers
• Website hosting services
• Analytics providers (e.g., Google Analytics)

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files placed on your device that help us improve our website and your experience.

Types of Cookies We Use

• Essential Cookies - Required for the website to function properly (e.g., session management, security)
• Analytics Cookies - Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies - Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies - Remember your settings and preferences

Your Cookie Choices

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Clear cookies when you close your browser
• Be notified when you receive a cookie

Note that blocking cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing through PCI-compliant processors
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account information - Retained while your account is active and for a reasonable period afterward
• Appointment history - Retained for business records and service improvement
• Marketing communications - Retained until you unsubscribe
• Transaction records - Retained as required by law (typically 7 years)

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your information in a structured, commonly used format

Correction and Update

• Correct inaccurate or incomplete information
• Update your account information at any time

Deletion

• Request deletion of your personal information (subject to legal obligations)

Opt-Out

• Unsubscribe from marketing emails (via unsubscribe link or by contacting us)
• Opt out of certain data collection and processing

Object and Restrict

• Object to processing of your information for certain purposes
• Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price
• Right to request deletion of personal information

We do not sell personal information to third parties.

Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information. We do not sell your personal information as defined under Nevada law.

International Users

Our business is located in Georgia, United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.